Workday Blog
August 27, 2025
ai agentsautomationcustomer experienceretailtechnology innovation

Discover how leading retailers are adopting new AI agent use cases to grow revenue, boost performance, and deliver more personalized customer experiences.
In the rapidly evolving retail landscape, AI agents are becoming essential tools for enhancing operational efficiency and customer engagement. This article explores how retailers are leveraging AI agents to automate workflows, optimize inventory management, and personalize customer experiences. With 42% of retailers already deploying these agents and 53% evaluating their use cases, the adoption of AI in retail is accelerating. The article highlights four key use cases: analytics-driven campaign optimization, virtual shopping assistants, shelf optimization, and dynamic customer service. As AI agents mature, they promise to revolutionize retail operations, driving competitive advantage and growth.
Workday Blog
August 13, 2025
ai agentsautomationcompliancecustomer experiencefinancial servicesrisk managementtechnology innovationwealth management

Explore how AI agents are transforming financial services, from always-on compliance monitoring to autonomous underwriting to intelligent wealth management and more.
Explore the transformative impact of AI agents in financial services, from real-time compliance monitoring to autonomous underwriting and intelligent wealth management. This article delves into the top use cases of AI agents, highlighting their role in enhancing operational efficiency and customer engagement in a fast-paced financial landscape. With predictions of an 815% growth in the AI agent market by 2030, discover how these technologies are reshaping the future of finance and enabling firms to stay competitive.
CIO
agentic aiai agentsautomationbusiness intelligencecustomer supportenterprise workflowsit strategyrobotic process automationsoftware development

Organizations are deploying the ever-advancing technology to assist with software programming, create advanced business intelligence, and automate customer support and HR functions.
Explore the transformative potential of Agentic AI in business with nine promising use cases that highlight its ability to enhance software development, automate customer support, and streamline enterprise workflows. This article delves into how organizations like Aflac and NASA are leveraging AI agents for operational decision-making, improving efficiency, and driving innovation across various sectors. Discover how AI agents are set to revolutionize industries by integrating seamlessly with existing systems, automating complex tasks, and providing real-time insights, ultimately reshaping the future of work.
Workday Blog
August 20, 2025
ai agentsai implementationautomationdigital governancefuture of workhr responsibilitiesworkplace transformation

Discover how AI agents are changing the rules of the workplace – from automated roles and new governance models to successful implementation. Learn more now about practical examples, HR responsibilities and the new dynamics in the workplace.
Explore how AI agents are revolutionizing the workplace by automating roles, introducing new governance models, and enhancing HR responsibilities. This article delves into practical examples of AI implementation, the evolving dynamics of work, and the importance of transparency and trust in AI systems. Discover the shift from traditional job roles to a more agile, role-based structure where AI agents collaborate with human workers, driving efficiency and innovation in organizations. Join the conversation on the future of work with AI agents as key players in transforming business processes.
Workday Blog
August 13, 2025
ai agentsautomationcompliancecredit underwritingcustomer supportfinancial servicesfraud detectiontechnology innovationwealth management

Explore how AI agents are transforming financial services, from always-on compliance monitoring to autonomous underwriting to intelligent wealth management and more.
In the fast-paced world of finance, AI agents are revolutionizing the industry by enabling real-time, autonomous decision-making. This article explores how AI agents enhance compliance monitoring, underwriting, and wealth management, ensuring financial institutions remain competitive. With a projected market growth of 815% by 2030, AI agents are becoming essential tools for financial services, automating complex workflows and improving customer experiences. The article outlines key use cases, including fraud detection, credit underwriting, and personalized customer support, highlighting the transformative potential of AI in finance.
StockTitan
July 17, 2025
ai agentsautomationdeveloper collaborationdevsecopsgitlabsoftware development

Discover how GitLab Duo Agent Platform enables AI-powered developer collaboration, transforming traditional workflows into dynamic, intelligent processes. See features.
GitLab has launched the public beta of its Duo Agent Platform, a groundbreaking DevSecOps orchestration tool designed to enhance developer collaboration through AI agents. This platform transforms traditional software development workflows into dynamic, multi-agent collaborations, enabling asynchronous interactions between developers and AI. Key features include intelligent orchestration, enhanced chat capabilities within IDEs, and support for JetBrains IDEs. GitLab aims to provide developers with comprehensive project context, allowing AI agents to make informed decisions that align with organizational standards. The platform is currently available to GitLab Premium and Ultimate customers, with plans for further enhancements in the coming months.
Search Enterprise AI
ai agentsautomationbusiness transformationlogisticssecurityuse cases

AI agents are transforming business by planning and executing tasks autonomously. Explore agentic AI examples and use cases in security, logistics and more.
Explore the transformative power of AI agents in various industries with our in-depth look at 10 real-world examples and use cases. From enhancing security protocols to optimizing logistics, these autonomous agents are revolutionizing how businesses operate. Discover how AI agents are planning and executing tasks independently, paving the way for increased efficiency and innovation in the workplace.
scalesd.org
ai agentsautomationautonomous customer servicecustomer experiencegenerative aimultimodal support

Autonomous customer service agent using frontier Gen AI across voice, chat and email to resolve complex issues.
Explore the future of customer service with our Autonomous Customer Service Agent, powered by cutting-edge Generative AI technology. This innovative solution automates complex customer interactions across voice, chat, and email, seamlessly integrating with existing systems to enhance efficiency and customer satisfaction. With features like multimodal support, customizable workflows, and real-time issue resolution, our AI agent transforms the customer service landscape, ensuring personalized and effective communication. Discover how this technology can revolutionize your business operations and improve customer experiences.
https://oyelabs.com
February 6, 2025
ai agentsautomationcustomer experiencefinancefinancial inclusioninvestment managementrisk management

"Discover how AI agents revolutionize finance by optimizing resource planning, improving efficiency, and driving smarter financial decisions.
In the rapidly evolving world of finance, AI agents are transforming the landscape by automating tasks, predicting market trends, and enhancing customer experiences. This article explores how AI is reshaping financial services, from investment management to risk assessment, and highlights the opportunities and challenges that come with integrating AI into financial operations. With a focus on Gen Z entrepreneurs, it emphasizes the strategic advantages of leveraging AI for growth and innovation in the finance sector.
PwC
ai agentsartificial intelligenceautomationbusiness transformationmanaged servicesproductivitypwctechnology

PwC's Managed Services approach to AI integration uses agentic outcomes and agent OS to help transform business processes and enhance productivity.
Explore how PwC's Managed Services approach integrates AI agents to transform business processes and enhance productivity. This article discusses the practical, value-driven methods of deploying AI agents, emphasizing their role in automating repetitive tasks and augmenting human capabilities. With a focus on collaboration and governance, PwC's agent OS enables organizations to leverage AI effectively, addressing key challenges in AI adoption while driving innovation and efficiency across various industries.